BugFinders

TRAVEL & LEISURE

We understand that Hospitality is a busy industry, with competitive costs and hard-deadlines. Websites and apps also set a precedent for the holiday experience: “if they can’t get the site right, what will my holiday be like?”…

How resilient are your travel apps in different countries, when your customers are reliant upon them and likely to be needing add-ons in a time of need?

CASE STUDY

EPSON

When electronics giant Epson discovered users were experiencing issues surrounding compatibility with their wearable tech, they partnered with BugFinders.

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CASE STUDY

MET OFFICE

Challenged with meeting the needs of a large proportion of the UK public who rely on their software, the Met Office enlisted the help of BugFinders.

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CHALLENGES FOR TRAVEL & LEISURE

It’s a challenging thought to even start thinking of how to test an app that is developed for purpose in so many different global locations and across many different networks.

For this reason, Travel and Leisure apps run into many difficulties when in development. Often due in part to external elements that are typically out of the control of the developer, due to lack of localised geographic knowledge. Here are just a few of the challenges that some of our Travel and Leisure customers’ have previously faced:

  • High quality delivery of regionalised products
  • Conversion affecting issues
  • Coverage of time-critical systems
  • The need for effortless usability for rushed customers
  • Confidence in the app working on a wide range of devices
  • Secure authentication for tickets and reservations
  • Serving up relevant and timely push notifications

HOW DO WE HELP TRAVEL & LEISURE?

TEST ON-LOCATION

We have the ability to recreate real-word travel scenarios, enabling you to find issues that you might never find in-house. Utilising the crowd, we can deploy testers to any global location to test your apps and websites. This can include testing from actual locations including parks, hotels, golf-courses, through to testing at a country level. The scenarios we deal with vary from booking flights, hotels, planning a running route, through to trip and holiday planning.

BROAD DEVICE COVERAGE

Typically, companies might test between 5-15 browsers and mobile devices. What is not realised is that customers use a much wider set of devices. In fact, to cover 80% of mobile traffic, you need to cover 152 devices, which is simply not possible in-house. In comparison, Crowdsourced teams can number up to 300 testers and more and as such can test a single piece of software on hundreds of unique devices, browsers and operating systems simultaneously. So you can be confident that your software will work correctly on a large majority of devices used by your customers, thereby protecting your reputation online.

FASTER TIME TO MARKET

With BugFinders’ Crowdsourced Testing model, we are able to cover a wide range of devices and browsers and the number of testers means that we can comprehensively test apps within 24 hours, websites in 1-2 days, and large eCommerce sites in just 3 days or less. As a result, the normal test period length of 1-3 days can be kept to, without sacrificing quality. Our testers don’t stop on weekends, so the business impact can be minimal. In addition, projects can be launched at an hours’ notice, making Crowdsourced Software Testing ideal for development projects with tight deadlines.

COST-CONTAINED PRICING

If you do your testing in-house and use developers or other staff to carry it out, you are effectively paying out salaries, on-costs and management overheads for that testing to be performed.

Costs remain high if software testing is outsourced to a traditional company. Partnering with BugFinders allows for much more cost-containment. The fact that our Crowdsourced testers are paid per bug, rather than for time spent testing, means that significant savings are made on the costs of paying out tester salaries and these are passed on to you in fixed cost pricing structures.

HOW MUCH WILL THIS COST ME?

You may be surprised how cost effective BugFinders is. Our services are based on the Crowdsourced model, so you can benefit from many internal cost savings by partnering with BugFinders.

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glh
hilton
met-office